Agents of Yesterday

For the second time, STO has come up with a way of encouraging players to make new characters.

Supervillainesque

My characters are not evil.  Even back in my PnP playing days, never did I - nor would I - make an evil character.  A DM tried to make me evil once, but he failed.  Which is not to say my characters never do 'evil' things.  But then, I suppose it may all depend on what your definition of 'evil' is.

But, in running the "Sentinels of Stormreach" (SoS) chain, there are times when I feel just a little bit like a supervillain.

The Uniqueness of STO

There is a feature in Star Trek Online (STO) that is similar to, yet unlike, features in other MMOs:  they have a memorial.

Customer (Dis-)Service?

What makes "good" customer service (CS)?  Is it just getting the issue resolved, quickly?  What if that's not possible?

The Last Cake

I've been running epic content on my ranger for a while now because guildies have decided they want to Epic Reincarnate (why the community has decided to abbreviate this by eTR, instead of eR or ER, I don't know...) and I didn't have enough Commendations of Valor (CoVs) or Heart Seeds (HSs) to do so.  Not to mention I wasn't at cap when this was decided (but I wasn't going to mention that).